Standard operating procedure
We know a Nexus Letter is a powerful asset to any VA claim, and we only write them with one goal in mind: to get you the benefits you deserve.
Every successful mission begins with thorough, effective preparation. At Ace Veteran Medical Consulting, we aim to ease the process of obtaining a quality Nexus Letter.
The Ace Standard
FREE CHART REVIEW
We offer a free chart review with no obligation. If you’re unsure about the details, no worries—our experts will review your records and determine the best path forward for your claim.
100% Online
Nearly all cases are completed from start to finish electronically. No in-person visits, phone consultations, faxes, mailed documents, or other unnecessary delays.
With documentation at the ready, we can complete Intake to Final Letter in often less than 48 hours.
ACE REVIEW
As an added benefit, every client receives the Ace Review—a comprehensive breakdown of the strengths and potential weaknesses of your claim once all information is received—so you can make an informed decision about moving forward.
THE ACE STANDARD OPERATING PROCEDURE (SOP): 4- Step Process
STEP 1: Intake
The process begins by submitting a request through any “Contact Us” link on our website or by emailing team@aceveteran.com. You will then receive a welcome email with a link to complete a brief intake form, allowing you to introduce yourself and outline the claims for which you are requesting a Nexus Letter.
It's that easy. Then wait less than 24 hours for our reply, where we will guide you into the next steps and the information needed.
STEP 2: Evidence Gathering
Our team walks you through the evidence needed for your specific claim and helps you organize the necessary records. Once received, we promptly review and strategically analyze the documentation to begin crafting a strong, VA-ready Nexus Letter tailored to your case. Documents we may need, don't worry, we'll let you know:
- Recent VA Decision Letter
- Current Disability Breakdown with Percentages
- VA Medical Records
- In-Service Treatment Records
- Private Medical Records
At the completion of this step is where you receive your Ace Review. A chance to pause and recollect more data based on our recommendation, or proceed to STEP 3.
STEP 3: Product Delivery
Using precision, strategy, and effective VA-specific medical language—supported by clinical practice guidelines, VA legal standards, and medical literature—we present your claim with maximum strength and, when necessary, directly address the reasons for any prior denial. In some cases will help you complete logs, personal statements, or other VA forms to strengthen your claim.
All letters are completed within 72 hours upon Agreement (with expedited, less than 24-hour service available).
STEP 4: Debrief
We don’t just deliver a letter and step away. We remain engaged through filing, C&P exam preparation, and post-decision review—celebrating success or strategically guiding next steps, including a first rebuttal Nexus Letter at no charge when appropriate.